Privacy Policy

Service Provider LTD is committed to protecting your privacy and handling your personal data responsibly and transparently. This policy explains what information we collect, how we use it, and your rights in relation to it.

1. Who We Are

Service Provider LTD is a company registered in England and Wales (Company No. 15830141). References to "we", "us", or "our" in this policy refer to Service Provider LTD.

2. Information We Collect

We collect minimal personal information necessary to operate our website and respond to enquiries. This may include:

• Contact details you provide (such as your name and email address) when you reach out to us via our contact form or by email.
• When you submit our contact form, we automatically record technical details of the request — including your IP address, approximate country (derived from that IP address), and browser/device information (user agent). We collect this on the basis of our legitimate interest in protecting the website from spam, fraud, and abusive submissions, and to help us identify the source of suspicious enquiries.
• Technical information collected automatically, such as your IP address, browser type, and pages visited, where you have consented to analytics cookies.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and communicate with you.
• Improve the content and usability of our website (analytics, where consented).
• Comply with our legal obligations.

We do not use your data for automated decision-making or profiling.

4. Cookies

This website uses a small number of cookies:

• Essential cookies are required for the site to function (for example, remembering your cookie preference). These are set automatically and do not require your consent.
• Analytics cookies help us understand how visitors use the site so we can improve it. These are only set with your consent.

We do not use advertising or third-party tracking cookies. You can accept or reject optional cookies via the banner shown on your first visit. You may also update your preference at any time using the "Cookie preferences" link in the footer.

5. Sharing Your Data

We do not sell, rent, or share your personal data with third parties, except where required by law or where necessary to operate our services (for example, email delivery providers used solely to send replies to your enquiries).

For business platforms and websites we operate separately, please refer to the privacy policy published on the respective website.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy or to comply with legal obligations. Contact enquiry data is typically retained for up to 12 months.

7. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data where there is no legal basis to retain it.
• Object to processing or request restriction of processing.
• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

To exercise any of these rights, please contact us using the details on our contact page.

8. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

9. Changes to This Policy

We may update this policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

10. Contact

If you have questions about this policy or how we handle your data, please use the contact form on our homepage.